Review of FICS

FICS has been reviewed by Tania Sourdin of LaTrobe University and Jane Elix of Community Solutions. The Review arose in response to the Australian Securities and Investments Commission (ASIC) Policy Statement 139, and FICS Rule 57. During the course of the Review an Issues Paper was released by the Reviewers and can be found on the FICS website at   http://www.fics.asn.au/docs/ficsreview.pdf. The final report can be found at http://www.fics.asn.au/docs/finalficsreview.pdf As a result of the Review the Board of the Financial Industry Complaints Service has prepared an implementation plan. This Implementation plan can be found on the FICS website at  http://www.fics.asn.au/docs/ImplementationPlan.pdf If you have any queries contact Maria Romeo at FICS on (03) 8623 2017. All the documents above require Adobe Acrobat Reader to be installed on your computer. This is a free download from