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WELCOME TO THE FICS WEBSITE
LATEST NEWS

The new FINANCIAL OMBUDSMAN SERVICE website is here. This FICS website will remain open for a short time until all cases and member information are transferred over. Please refer to www.fos.org.au now for all the latest news.


General Meeting - 3 April 2009

Bulletin 58 - Appointments at FOS, ASIC ‘no action’ on updating PDSs and FSGs, complaint fee invoicing and reminder of monetary limits increase from 1 July 2008 pdf

FICS & MLC LAUNCH INTERNAL COMPLAINTS RESOLUTION TOOLKIT FOR FINANCIAL PLANNERS– Joint FICS-MLC Media Release 25 June 2008 pdf
VISIT MLC WEBSITE HERE TO ORDER

Bulletin 57 - New FOS contact details and updating PDSs and FSGs pdf

FOS Member Roadshow presentation slides pdf

FICS Paper - The Panel and the Financial Services Industry pdf

FICS COMPLAINTS MANUAL FOR MEMBERS pdf

Westpoint - Frequently Asked Questionspdf

 

INTERPRETER SERVICE
FICS has an interpreter service available. Please click on the link for further information.
Foreign Languages Information pdf
information in arabic pdf
information in arabic
 
information in chinese pdf
information in chinese
 
information in greek pdf
information in greek
 
information in italian pdf
information in italian
 
 
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